PointsKit: Rewards & Referrals is an app that allows merchants to forge a vibrant bond with their customers by encouraging brand engagement and fostering customer loyalty. By setting tasks aligned with brand promotion, such as social media shares or likes, merchants can reward customers with tangible perks, creating a reciprocal points and referrals system. This unique approach not only increases brand exposure and builds favorable customer relationships, but also fosters loyal, well-informed customers who become brand ambassadors, resulting in increased brand reach and customer retention. The app infuses fun into shopping experiences, empowering customers to drive engagement, rewards, and growth.
In comparison, Bavard - AI Bots & Live Chat is an app that enhances eCommerce platforms through the integration of intelligent chatbots. These AI-powered chatbots provide exceptional customer experiences by answering frequently asked questions, checking order statuses, and performing various search and product filtration operations. The app goes beyond conversational support by offering interactive features such as playing images and videos, and offering special discounts. By streamlining operations and saving valuable time and manpower, this app allows merchants to operate customer support at scale while substantially minimizing expenditure. Ultimately, the app ensures that customer interaction is unambiguously clear, intuitively satisfying, and a step above standard expectations.
Considering the capabilities and features of both apps, we recommend both PointsKit: Rewards & Referrals and Bavard - AI Bots & Live Chat. PointsKit: Rewards & Referrals is ideal for merchants looking to engage their customers, foster loyalty, and increase brand exposure. On the other hand, Bavard - AI Bots & Live Chat is perfect for eCommerce platforms that aim to streamline operations, provide exceptional customer experiences, and save valuable time and manpower. By using these apps in tandem, merchants can create a powerful customer engagement strategy while maximizing efficiency in customer support.