Last Updated:
December 11, 2024

Enhance Customer Engagement with Instant SMS and WhatsApp Notifications

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Streamline customer communication with timely SMS and WhatsApp notifications.
This application allows for seamless updates on critical order events including placement, cancellations, and stock status changes. Merchants can efficiently manage abandoned carts with targeted recovery messages and send payment reminders, ensuring customers are always informed.
Optimize outreach by utilizing a personalized sender ID, allowing businesses to maintain brand consistency in communications. For those utilizing existing systems, the flexibility to select a preferred SMS gateway ensures compatibility with various services while still offering the option to leverage the appโ€™s integrated solution.
Stay connected with customers and foster loyalty through proactive engagement, ultimately enhancing overall customer satisfaction.

Features

Supports custom Gateway like Twilio, Clicksend, MSG91, and more
Send WhatsApp/SMS notifications to admin and customers for order status
Customize Sender ID and SMS/WhatsApp templates to match your brand's voice
Send bulk SMS to selected customers by Order ID or Phone Number
Notify customers about abandoned carts, restock, and out-of-stock alerts via WhatsApp/SMS

Benefits

Increase customer engagement and build trust by providing real-time updates about order status, abandoned carts, restock, and out-of-stock alerts directly to customers' phones
Save time and streamline operations by customizing notification content and sender ID to align with your brand's voice and maintain consistency across all communications
Ensure technical issues are promptly resolved with 24/7 customer service support, allowing you to focus on connecting with customers and growing your business.

About the Vendor

miniOrange
Rainbow Apartment, Laxman Nagar, Baner, pune, MH, 411045, IN
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Rainbow Apartment, Laxman Nagar, Baner, pune, MH, 411045, IN Map

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Pricing

From $19/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
19.00
Maximumย Price:
$
59.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hey there, Shopify merchants! Meet miniOrange - the SMS Notifications app that may just be your new secret selling weapon. With an average rating of 4.3 and 11 reviews, it's a not-so-hidden gem among backend apps. This app is dedicated to bridging the communication gap with your customers, sending SMS and WhatsApp notifications about order statuses, customer registrations, and special offers - you name it! One appealing feature is the flexible SMS gateway: choose between using your own or utilizing miniOrange's. The customizable sender ID and notification templates also add a personal touch. Forgetful customers? No problem! Abandoned cart notifications will give them a friendly nudge. Starting from $19/month with a 5-day free trial, this is a promising option for enhancing customer engagement via SMS marketing. Make sure to check this one out!

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Frequently Asked Questions

How does the miniOrange ~ SMS Notifications app help with my store's customer updates?
The app automates SMS and WhatsApp notifications for various customer-focused updates such as information about abandoned cart, newly placed orders, fulfillment, cancellations, or customer registration.
Can I customize the notifications sent by the miniOrange ~ SMS Notifications app?
Yes. You have the liberty to tailor the notification content and sender ID to match your brand's voice and ensure unified communications.
Does the miniOrange ~ SMS Notifications app support different SMS Gateways?
This app provides the flexibility in selecting your desired SMS Gateway. Hence, if you have a preferred provider, you can easily incorporate it. The app also offers built-in gateway services.
Does the miniOrange ~ SMS Notifications app offer customer support?
The app offers 24/7 customer support to ensure that any technical issues encountered are resolved quickly and efficiently, thus improving your store's operations.

Shopify App Comparison: miniOrange ~ SMS Notifications vs Silicon SMS Notification - which is better?

miniOrange and Silicon SMS Notification are both powerful apps that provide automation of SMS notifications for online stores. Both apps allow you to send real-time updates to customers about order status, abandoned carts, restock alerts, and more, directly to their phones. They also offer the ability to customize sender ID and notification content to align with your brand's voice and maintain consistent communication.

However, there are a few key differences between the two apps. miniOrange supports custom SMS Gateways like Twilio, Clicksend, and MSG91, giving merchants the flexibility to use their preferred provider. On the other hand, Silicon SMS Notification offers the unique feature of automated SMS reminders for abandoned carts, allowing you to recover potentially lost sales and boost revenue. This feature can be a gamechanger in converting overlooked purchases into actual revenue. Additionally, Silicon SMS Notification allows you to create personalized SMS marketing flows using targeted customer segmentation for more effective communication and greater brand loyalty.

Overall, both miniOrange and Silicon SMS Notification provide valuable benefits for online store owners. Depending on your specific needs, miniOrange may be the ideal choice if you already have a preferred SMS Gateway, while Silicon SMS Notification offers the advantage of automated SMS reminders for abandoned carts and personalized SMS marketing flows. We recommend considering both options to find the app that best suits your store's communication strategy and goals.

Attribute
miniOrange ~ SMS Notifications Shopify AppminiOrange ~ SMS Notifications
Silicon SMS Notification Shopify AppSilicon SMS Notification
Average Rating 4.5 out of 5 5 out of 5
Number of Reviews 18 1
Estimated Installs 0 0
Min Price $19.00 $5.00
Max Price $59.00 $70.00
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