Last Updated:
December 11, 2024

Transform In-Store Browsers into Loyal Customers Instantly

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Transform the retail experience with a powerful Customer Relationship Management platform designed specifically for the omnichannel landscape. This solution seamlessly integrates both online and offline touchpoints, enabling retailers to create cohesive customer journeys that drive engagement and sales.

With an intuitive interface, retailers can effortlessly manage customer interactions across various channels. Enhance in-store experiences by converting casual browsers into loyal customers with tailored recommendations based on browsing history and preferences. The mobile-friendly POS app supports efficient transactions and inventory management right at your fingertips.

Empower your brick-and-mortar locations with real-time insights and analytics, enabling informed decision-making that can optimize stock levels and improve customer satisfaction. Seamlessly connect with multiple platforms to unify efforts and build lasting relationships with shoppers.

Unlock the benefits of a unified retail strategy and witness how cohesive customer interactions lead to increased loyalty and revenue.

Features

Seamlessly transition in-store browsing behaviors to online actions, effectively converting window shoppers into active customers
Provide a unified shopping experience that responds to customer needs both online and offline, setting your retail business apart from the competition
Combine CRM and POS functions to uplift your omnichannel strategy, maximizing retail capabilities and unlocking endless possibilities
Enhance customer interaction and expand reach with a platform that enriches customer experience through omni-channel retailing
Navigate the ecommerce world effortlessly with a platform that harmoniously integrates digital and physical stores, bridging retailing gaps and boosting customer engagement

Benefits

Increase customer engagement and sales by seamlessly transitioning in-store browsing behaviors to online actions, effectively converting window shoppers into active customers
Expand reach and customer satisfaction by providing a unified shopping experience that responds to customer needs both online and offline, setting your retail business apart from the competition
Maximize retail capabilities and unlock endless possibilities by combining CRM and POS functions, uplifting your omnichannel strategy in the ecommerce world

About the Vendor

Omnified
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Free plan available. Free trial available.
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Owlfred Review

Introducing Omnified - a clever little owl that provides a unique solution to harness the power of omni-channel retail. Focused on turning your in-store browsers into dedicated customers, this platform uses a sophisticated Customer Relationship Management system, building connections between your online Shopify presence and your brick-and-mortar storefront. It's like the friendly spider weaving a seamless web between your Shopify website, physical store and customer. Your sales staff are empowered to create extraordinary customer experiences, nurturing relationships through product information sharing from your POS. And the best part, it's GDPR compliant and integrates perfectly with Klaviyo and Shopify POS! Omnified has garnered glowing praise with a 5-star rating, though hasn't quite flown around the market yet. It starts off free with a 30-day free trial, leading up to a maximum cost of a full-feathered $499. Recommendation for those irked by abandoned in-store carts, Omnified might just be the magic your store's been waiting for. Become an omnichannel wizard with Omnified - it's the future of retail!

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Frequently Asked Questions

What does omnichannel mean in retail?
Omnichannel in retail refers to a multichannel approach to sales that seeks to offer the customers a seamless shopping experience whether shopping online from a desktop or mobile device, or in a brick-and-mortar store.
What is the power of omnichannel?
The power of omnichannel lies in its potential to link all channels together for a unified and smooth customer experience. This means a customer can engage with a company in a physical store, on an online website or mobile app, through a catalog, or through social media.
What are the three elements of omni channel retailing?
The three main elements of omni-channel retailing are; a unified customer experience across all channels, a seamless blend of offline and online brand presence, and consistent, updated customer information that's easily accessible across all channels.
What is the benefit of omnichannel retailing?
The benefit of omnichannel retailing is a seamless and consistent interaction between customers and companies. This integrated approach can lead to more valuable customer relationships and enhance customer loyalty.

Shopify App Comparison: Omnified vs StoreYa Facebook Shop - which is better?

We compared Omnified and StoreYa Facebook Shop, two apps that offer different capabilities and benefits for enhancing retail experiences and accelerating sales growth. Omnified is a powerful customer relationship management (CRM) platform that enables seamless shopping experiences by integrating digital and physical stores. It allows for a unified shopping experience that responds to customer needs both online and offline, maximizing retail capabilities and expanding reach. With features such as seamlessly transitioning in-store browsing behaviors to online actions and combining CRM and point-of-sale (POS) functions, Omnified caters to the modern retail world and sets businesses apart from the competition.

On the other hand, StoreYa Facebook Shop focuses on social commerce by transposing offerings onto Facebook business pages. It offers easy integration with Shopify and provides valuable insights into customer behavior through comprehensive statistics dashboards. By tailoring shops and offerings based on detailed analytics data, businesses can optimize their sales strategy and accelerate sales growth. With features like seamlessly transferring products to Facebook, enhancing social presence, and reaching a wider customer base, StoreYa Facebook Shop empowers businesses to tap into the enormous customer pool on Facebook and unlock untapped growth potential.

Based on their capabilities and unique features, we recommend both apps for different purposes. For businesses looking to enhance omnichannel retail experiences and integrate digital and physical stores, Omnified is the ideal choice. It offers comprehensive CRM and POS functionalities, seamless browsing behavior transitions, and a unified shopping experience. On the other hand, businesses aiming to leverage social commerce and expand their reach on Facebook should consider using StoreYa Facebook Shop. It provides easy integration with Shopify, extensive analytics data, and the ability to tailor shops and offerings based on customer behavior. Both apps present great opportunities to enhance retail strategies and drive sales growth.

Attribute
Omnified Shopify AppOmnified
StoreYa Facebook Shop Shopify AppStoreYa Facebook Shop
Average Rating 5 out of 5 4.5 out of 5
Number of Reviews 1 26
Estimated Installs 0 0
Min Price $0.00 $0.00
Max Price $499.00 $69.98
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