Lumo ‑ Customer Review App

Transform customer experiences into authentic testimonials with a sophisticated review management tool designed for today's merchants. Automatically solicit feedback from satisfied customers after a specified number of days, allowing businesses to maintain engagement and gather insights effortlessly.

A unique Reputation Shield™ feature proactively redirects negative experiences, safeguarding the brand’s reputation before they escalate. Additionally, it caters to every type of order, enabling manual review requests for older, phone, or custom orders, ensuring no opportunity for feedback is missed.

Encourage participation by incentivizing customers with discounts in exchange for their reviews. Seamlessly integrate with major platforms such as Trustpilot, Yelp, Facebook, and Google to consolidate reviews in one manageable space, enhancing visibility across your business landscape.