Feedback Button

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Capture customer insights effortlessly with a floating feedback button to enhance your store's performance.
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What Owlfred thinks...

The Feedback Button app is a great tool to easily gather customer feedback and suggestions directly in your store, helping you understand their needs and boost your sales!

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
November 10, 2024

Unlock Customer Insights Instantly with Effortless Feedback Collection

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Engaging with customer sentiment becomes seamless with an intuitive tool designed for Shopify merchants. This user-friendly application incorporates a floating button that invites shoppers to share their thoughts and suggestions directly on your site. Easy to install and integrate, this feature unlocks a dialogue with your customers, allowing them to express why they may hesitate to convert.

Understanding customer feedback is crucial for any online business. This tool eliminates the guesswork by providing a simple platform for users to voice their opinions, which can be vital for making informed adjustments to your offerings. By actively listening to customer insights, merchants can better align their strategies with actual consumer needs, ultimately leading to improved customer satisfaction and increased sales.

Features

Facilitate customer communication with a floating feedback button on your site
Gather valuable insights to understand consumer concerns and improve conversion rates
Easily collect feedback and suggestions to enhance your business decisions
Seamless setup process for adding a floating button on your site
Improve store performance by adopting a customer-centric approach to decision-making

Benefits

Create an unobtrusive passageway for customer communication, boosting revenues through informed business decisions
Resolve conversion disparities by understanding consumer concerns and preferences, leading to minimal consumer conversion and sustained growth
Enhance overall store performance by adopting a customer-centric approach, reaping the rewards of valuable insights

About the Vendor

Webyze
Laval, QC, CA
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Pricing

$4.50/month. Free trial available.
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Who, who, let's take flight to explore the Feedback Button, a nifty little Shopify app brought to us by the folks at Webyze. This trusty tool lets you easily install a floating button on your store, inviting your customers to leave invaluable feedback and suggestions - just the ticket for any entrepreneur struggling to understand why conversions aren't quite where they should be! Despite its noble intent, I must make note of its slightly wilted overall rating of 1.3. This casts a small shadow of doubt over the app's effectiveness or the user’s experience. The best part? At $4.50 a month with a 4-day free trial, it gives you straightforward, low-risk access to understanding the voice of your customers. Although, I'd recommend giving close thought to its number of installs and relatively low average rating before proceeding. Hoot for thought!

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Frequently Asked Questions

What is the fastest way to obtain customer feedback?
The fastest way to obtain customer feedback is to use an app like Feedback Button. It provides a simple,intuitive interface that makes it easy for customers to share their experiences immediately after their interaction with your business.
How do you ensure customer feedback is effective?
Effective customer feedback is obtained by not only collecting but also analyzing it properly. Feedback Button can collect various feedback types which when carefully studied,can give insights into customer needs and preferences.
How do you solve customer feedback?
Solving customer feedback involves addressing the issues highlighted by customers. An issue tracking system inbuilt in feedback collection apps like Feedback Button can help in managing and resolving such concerns.
What are the three methods used to encourage customers to provide feedback?
Three methods to encourage feedback are: making the process simple with a Feedback Button; giving incentives like discounts for feedback; and assurance of actions on feedback received.

Shopify App Comparison: Feedback Button vs Hulk Form Builder - which is better?

The Feedback Button app is a powerful tool for store owners looking to improve their customer communication and boost revenues. With a simple setup process, this app allows for the easy addition of a floating button on websites, providing a seamless way for customers to provide feedback. By understanding consumer concerns and preferences through feedback, store owners can identify and resolve conversion disparities, leading to minimal consumer conversion and sustained growth. This customer-centric approach enhances overall store performance and offers personalized responses to customer questions, which ultimately increases the conversion rate. With the ability to gather precious feedback and suggestions from customers, the Feedback Button app is a valuable tool for improving store success.

In contrast, the Hulk Form Builder app specializes in creating customizable forms that match a business's brand aesthetic and functionality. With diverse form templates that integrate seamlessly with Shopify themes, this app ensures consistency in a store's appearance. The app offers a range of features, such as file upload capabilities, conditional and dynamic field logic, and immense storage capacity for uploading multiple files. It also provides enhanced security with Google reCaptcha support and ensures flawless user experience with robust mobile responsiveness on all devices. The Hulk Form Builder app is a great choice for those looking for simplicity that doesn't compromise on aesthetics or performance, making it easy to enhance on-site communication in a stylish way.

Both apps have their unique strengths and benefits. If you are primarily focused on improving customer communication and gathering valuable feedback, we would recommend the Feedback Button app. On the other hand, if you are looking to create customizable forms that match your brand identity and collect more information, the Hulk Form Builder app would be the ideal choice. Ultimately, the decision depends on your specific needs and goals for your store.

Attribute
Feedback Button Shopify AppFeedback Button
Hulk Form Builder Shopify AppHulk Form Builder
Average Rating 1.3 out of 5 4.9 out of 5
Number of Reviews 3 1546
Estimated Installs 0 19406
Min Price $4.50 $0.00
Max Price $4.50 $19.89
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