Fairing: Post Purchase Surveys

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Unlock valuable insights into customer behavior and marketing effectiveness with post-purchase surveys on your store's pages.

What Owlfred thinks...

Fairing provides valuable post-purchase insights and surveys that can enhance your marketing strategies and customer understanding effortlessly.

This is a great Shopify app that will help you grow your Shopify store faster!

How does this app compare?

Our team of resident Shopify nerds have reviewed 1000s of Shopify apps to help you make the best decision. Compare the top apps against your need below.
Last Updated:
December 11, 2024

Unlock Customer Insights with Post-Purchase Surveys for Effective Marketing

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Understanding customer behavior is critical for any online business. This tool empowers merchants to gain valuable insights through engaging post-purchase surveys on thank you and order status pages. By uncovering which marketing channels lead to conversions, users can effectively pinpoint their most profitable strategies.

Integrating seamlessly with platforms like Klaviyo and Google Sheets, and effortlessly connecting to Shopify Flow, this solution facilitates the analysis of survey data alongside order and lifetime value metrics. Such capabilities enable merchants to create sophisticated segments, optimize customer relations, and enhance overall conversion rates.

Uncovering insights into customer attribution and satisfaction through tailored surveys allows for a deeper understanding of the audience. Gain clarity on customer journeys to inform marketing decisions and drive revenue growth.

Features

Tie survey responses to your Shopify customers and order dashboards
Utilize our Powerful API and integrations with Triple Whale, Klaviyo, Google Sheets, and more
Target individual questions to new vs returning customers, product purchased, or geography
Launch 25+ pre-built questions with a single click for post-purchase surveys
Seamlessly integrate with Shopify's Order Status and Thank You Page Checkout Extensions for a streamlined survey experience.

Benefits

Increase return on investment by refining marketing strategies based on direct customer inputs from an easy-to-manage "How did you hear about us?" survey.
Gain meaningful user insights quickly, enabling a deeper understanding of clientele and a competitive edge through more impactful decision-making.
Drive substantial business transformations by engaging in intimate dialogues with customers, adding value to your Shopify platform and staying ahead in data-driven strategies.

About the Vendor

Fairing
1460 Broadway, New York, NY, 10036, US
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1460 Broadway, New York, NY, 10036, US Map

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Pricing

From $49/month. Free trial available.
We have detected the following pricing bands for this app are as follows:
Minimum Price:
$
49.00
Maximum Price:
$
149.00
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Hoot hoot! It's time to shine a light on Fairing: Post-purchase Surveys, formerly known as Enquire Labs. If you’re a Shopify merchant striving to understand your customers better, this handy little companion could be just the ticket. Fairing helps decipher your customers’ shopping journey by deploying a series of post-purchase questions, directly embedding them into the customer's order data. What's even more delightful is the ability to track the effectiveness of your ads, conduct competitive research, and discover precious nuggets of proprietary data on attribution, personalization, and CRO. With an average rating of 5 stars, it's clear this already has many enamored fans. Moreover, its robust integrations with Triple Whale, Klaviyo, and Recharge, among others, offer extended possibilities. This app also empowers you to build a zero-party database, providing insights directly from your customers - an absolute gem for any merchant keen on improving their marketing ROI. The cherry on the cake? Fairing allows you to launch 25+ pre-built questions with just a single click, streamlining the entire process. I, Owlfred, tip my feathers to Fairing: a wise choice for those who take customer insights and marketing seriously.

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Frequently Asked Questions

How can Fairing: Post-purchase Surveys help improve my marketing strategy?
By using Fairing, you can deploy post-purchase surveys to gain direct customer inputs and feedback. This can help you refine and fortify your marketing strategies and improve return on investment.
Can I understand better my customers journey using this app?
Yes this app offers a How did you hear about us? survey which allows you to dive deeper into your customer journey. You can decipher meaningful user input, enhancing your understanding of your clientele.
How can Fairing: Post-purchase Surveys add value to my Shopify platform?
Fairing pushes the boundaries of customer feedback and data-driven decision making, adding substantial value to your Shopify platform. It helps drive impactful business transformations by utilizing customer insights.
What kind of data can I collect from customers using Fairing: Post-purchase Surveys?
This app allows you to collect a range of data from customers, including information on attribution, personalization, conversion rate optimization, and competitive analysis. You can garner more meaningful user input in a week than most survey tools accumulate over a year.

Shopify App Comparison: Fairing: Post Purchase Surveys vs AS: Post Purchase Survey - which is better?

We have evaluated two post-purchase survey apps, Fairing: Post-Purchase Surveys and AS: Post Purchase Survey. Both apps aim to enhance customer insights and optimize marketing strategies by collecting valuable data through post-sales interactions. However, there are significant differences between the two.

Fairing: Post-Purchase Surveys offers a range of questions to be deployed within post-sales interactions, allowing businesses to harness customer responses to fortify their marketing strategies. This app stands out with its 'How did you hear about us?' survey, which provides an opportunity to refine marketing strategies based on direct customer inputs. With the ability to tie survey responses to Shopify customers and order dashboards, businesses can gain unique insights on attribution, personalization, conversion rate optimization, and competitive analysis, directly from their most trusted source - their customers. Fairing: Post-Purchase Surveys' powerful API and integrations with Triple Whale, Klaviyo, Google Sheets, and more, further expand its capabilities and usability.

On the other hand, AS: Post Purchase Survey also empowers businesses to unlock the potential of customer experiences through intelligent post-purchase surveys. This app offers a pre-built 'question library' and 'cohort based targeting' with 'conditional logic,' making it easy to create smart surveys and boost response rates. Additionally, AS: Post Purchase Survey provides advanced analytics for channel-wise revenue reports, giving businesses unprecedented control over insights collected through post-purchase surveys. With features like precise customer targeting and multiple question types, this app allows businesses to uncover the true potential of every customer interaction and make actionable changes.

Attribute
Fairing: Post Purchase Surveys Shopify AppFairing: Post Purchase Surveys
AS: Post Purchase Survey Shopify AppAS: Post Purchase Survey
Average Rating 4.9 out of 5 5 out of 5
Number of Reviews 198 15
Estimated Installs 926 0
Min Price $49.00 $0.00
Max Price $149.00 $25.00
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