Chat360 WhatsApp Commerce

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Enhance customer engagement with personalized notifications, order tracking, and automated marketing through WhatsApp.

What Owlfred thinks...

Chat360 WhatsApp Commerce is a must-have for Shopify store owners looking to enhance customer engagement and boost sales with personalized notifications and WhatsApp commerce capabilities.

This is a great Shopify app that will help you grow your Shopify store faster!

Last Updated:
January 20, 2025

Transform Customer Engagement with WhatsApp Automation and Commerce

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Unlock the power of seamless communication with a robust Shopify-WhatsApp integration that transforms customer interactions. Effortlessly connect with customers by automating personalized greetings and messages, creating a warm welcome that drives engagement.

Leverage automated campaigns to promote exclusive discounts and offers tailored for repeat customers, effectively nurturing loyalty. Precise targeting and timely outreach transform ordinary transactions into meaningful relationships, ultimately leading to increased sales and a healthier bottom line.

This tool empowers merchants to streamline customer service, consolidate data, and track campaign performance, ensuring every interaction is optimized for retention and satisfaction. Witness the significant impact of enhanced communication on your business growth and customer loyalty.

Features

Take orders, track orders, and manage sales seamlessly on WhatsApp, boosting overall efficiency
Provide round-the-clock customer support on WhatsApp, ensuring quick and personalized assistance
Easily send WhatsApp broadcast messages to promote products and engage with customers, enhancing marketing strategies
Send order and shipping notifications directly through WhatsApp, improving customer communication and satisfaction
Enable sales through WhatsApp live chat, expanding sales channels and enhancing customer experience

Benefits

Increase revenue with automated welcome greetings, promoting special offers, and streamlining promotional campaigns, leading to higher conversion rates and average order values
Facilitate quick and personalized responses to customer queries, improving customer retention rates and converting one-time purchasers into loyal repeat patrons
Unlock a world of communication and marketing opportunities on one centralized platform, fostering stronger customer loyalty and driving substantial sales growth

About the Vendor

Sumanel Technology Ventures Pvt Ltd
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Pricing

Free
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All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. Pricing may differ to that listed above, please check the link below for accurate and up to date pricing details.
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Owlfred Review

Chat360 WhatsApp Commerce is a free backend app that puts some nifty tricks up your online store's wing. Developed by Sumanel Technology Ventures Pvt Ltd, this Shopify and WhatsApp integration can help enhance your customer engagement in no time. Although it's still just a fledgling app with one review, don't underestimate its prowess. This app enables personalized single-click notifications and order tracking, which can bring a soar in your customer retention rates. Plus, it swoops in with 24/7 customer service support and automated welcome greetings. The powerful "set it and fly away" feature allows you to set up discount campaigns, make offers to repeat customers, and see your revenues reach new heights. A unique tweet? It enables sales via WhatsApp live chat. Take orders, track progress, all while having your customers' data at your beak's tip. Do keep in mind that this app is still relatively new and has room to grow, but surely, it's a promising addition for those wanting to explore WhatsApp commerce. So why not give your eCommerce nest this upgrade?

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Frequently Asked Questions

How can Chat360 WhatsApp Commerce help increase my sales on WhatsApp?
Chat360 WhatsApp Commerce is designed to boost your sales by streamlining the shopping process over WhatsApp. It enables you to automate customer interactions, manage abandoned carts, and provide personalized shopping experiences.
How can my business increase traffic with Chat360 WhatsApp Commerce?
Chat360 WhatsApp Commerce can enhance your business traffic by making your business available on WhatsApp, one of the most frequently used messaging platforms. It makes your business accessible and convenient for customers, leading to increased traffic.
How does the WhatsApp bot in Chat360 WhatsApp Commerce encourage customers to buy through WhatsApp?
The WhatsApp bot works by reaching customers directly through messages, providing them with a convenient shopping experience from their phones. It automates messages about abandoned carts, makes product recommendations, and can even handle transactions.
How can I promote my business on WhatsApp using Chat360 WhatsApp Commerce?
Chat360 WhatsApp Commerce allows for business promotion by giving you a platform to interact directly with customers, send promotional messages, and complete transactions. It's like having a virtual shop on WhatsApp.

Shopify App Comparison: Chat360 WhatsApp Commerce vs SH: WhatsApp Chat & Abandoned - which is better?

We have evaluated two WhatsApp integration apps, Chat360 WhatsApp Commerce and SH: WhatsApp Chat & Marketing, and we found that both apps offer valuable features and benefits to enhance customer communication and increase revenue for online merchants. Chat360 WhatsApp Commerce excels in providing round-the-clock customer support, facilitating quick and personalized responses to customer queries. Additionally, it offers the capability to send order and shipping notifications directly through WhatsApp, improving customer communication and satisfaction. With its robust automation features, the app also enables seamless order management and efficient sales tracking. Therefore, we highly recommend Chat360 WhatsApp Commerce for merchants looking to enhance customer service and streamline sales processes.

On the other hand, SH: WhatsApp Chat & Marketing stands out in its focus on abandoned cart recovery and WhatsApp marketing techniques. The app offers the ability to automatically recover abandoned carts via WhatsApp and SMS, boosting revenues with discounts and bringing back lost customers. With its customizable WhatsApp templates, merchants can effectively enhance their ROI and conversion rates. Additionally, the app provides a convenient WhatsApp Chat button for providing customer support and a WhatsApp Share button to increase referral sales. Overall, SH: WhatsApp Chat & Marketing is an excellent choice for merchants looking to extend their reach, foster customer interactions, and automate their marketing efforts.

Attribute
Chat360 WhatsApp Commerce Shopify AppChat360 WhatsApp Commerce
SH: WhatsApp Chat & Abandoned Shopify AppSH: WhatsApp Chat & Abandoned
Average Rating 1 out of 5 4.8 out of 5
Number of Reviews 1 116
Estimated Installs 0 1086
Min Price $0.00 $0.00
Max Price $0.00 $0.00
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